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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adriana Cruz

Adriana Cruz

July 23, 2026

5  out of  5
rating by Adriana Cruz
"Jeremy was very helpful with the switch over of insurance."
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Elliot K

July 20, 2026

5  out of  5
rating by Elliot K
"The team saved me a ton of money and improved my coverage."
We responded:
"Elliot, we really appreciate it! “Reasonable price” and a smooth process are what we aim for—thank you again!"
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Jerry Phillips

July 20, 2026

5  out of  5
rating by Jerry Phillips
"Covered in 10 minutes 😃"
We responded:
"Jerry, love hearing that you were covered in 10 minutes 😃 Thanks for trusting our team!"
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Jorge Echevarria

July 16, 2026

5  out of  5
rating by Jorge Echevarria
"Alen and his team made switching to State Farm quick and easy. They found me a policy that saves me money every month, and the whole process was smooth and hassle free. Great customer service! I highly recommend them!"
We responded:
"Jorge, thanks for the great feedback! We’ll keep making switching quick and easy. Welcome to State Farm!"
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Marcia Eldridge

July 16, 2026

5  out of  5
rating by Marcia Eldridge
"Very prompt and professional attention!"
We responded:
"Marcia, we truly appreciate it—prompt, professional service is our goal. Thank you again!"
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Anneth Kyejo

July 16, 2026

5  out of  5
rating by Anneth Kyejo
"Ryan is so attentive and full of options...Thanks"
We responded:
"Thank you, Anneth! Ryan will be excited to hear you felt so attentive and had great options."
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Patrick Hansen

July 15, 2026

5  out of  5
rating by Patrick Hansen
"Nicole and Ryan were both extremely helpful. They made it quick and easy"
We responded:
"Patrick, thank you! Nicole and Ryan are glad they made it quick and easy—reach out anytime."
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Jack Adams

July 15, 2026

5  out of  5
rating by Jack Adams
"Ryan was great process was easy and efficient"
We responded:
"Jack, thank you! We’re glad the process was easy and efficient—call or message us anytime."
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Joe Browne

July 14, 2026

5  out of  5
rating by Joe Browne
"Al and his team were all super helpful and made getting coverage really easy. A great experience overall!"
We responded:
"Hi Joe—thanks so much for the great review! We’re glad we made getting coverage easy and that you had a great experience. We really appreciate your support!"
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Jax Tello

July 13, 2026

5  out of  5
rating by Jax Tello
"Alen made car insurance shopping a breeze!!! Best rate in town! 2 cars one accident on Record and till managed to provide the best car insurance in town! Appreciate the thoroughness and the savings!"
We responded:
"Hi Jax, thank you for the awesome review! We’re thrilled we made shopping for car insurance easy and helped you get the best rate for your two cars. We truly appreciate your trust and your kind words about our thoroughness and the savings."
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Staci Johnson

July 13, 2026

5  out of  5
rating by Staci Johnson
"Very helpful and prompt with communication. I can was able to get my questions answered quickly, without any hassle. Very easy to work with and was patient as I needed time."
We responded:
"Hi Staci, thank you for the review! We’re so glad you found the process easy and that our communication was helpful and prompt. We truly appreciate you trusting us and we’re here anytime you need us. Thanks again!"
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Lauren Lusk

July 7, 2026

5  out of  5
rating by Lauren Lusk
"Jeremy was amazing!!! I recently moved from CA to ID, and needed new insurance. I was previously with another company and the quote for Idaho was not much different than it was for Ca. Jeremy talked me through everything and answered every question I had. He ensured me that my coverage would be better and a benefit was that my price is half of what I was quoted by the other company. He talked me through all the steps and ensured that all questioned were answered. He never made me feel stupid for asking or not knowing something and gave me a line to call if I came up with any further questions. Extremely pleased with the service provided."
We responded:
"Hi Lauren, thank you so much for the review! We’re thrilled Jeremy was able to make your move from CA to ID easy and help you find coverage that’s both better and a lot more affordable. We truly appreciate your kind words about how comfortable and supported you felt throughout the process. We’re here whenever you need anything, thanks again!"
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Jack Willis

July 6, 2026

5  out of  5
rating by Jack Willis
"Amazing customer service, got everything handled quickly and saved me over$100 a month!!"
We responded:
"Hi Jack—thank you for the spectacular review, we’re so glad we could handle everything quickly and help you save over $100 a month! We really appreciate your trust and look forward to connecting with you again soon."
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Joaquin Zepeda

July 3, 2026

5  out of  5
rating by Joaquin Zepeda
"The state farm representative I talked to (Aimee Wright) was very knowledgeable, helpful and respectful. She got me setup with a new homeowners and auto insurance in no time."
We responded:
"Thanks, Joaquin! We’re glad Aimee was able to help you get set up quickly with your new homeowners and auto coverage—at a great price too. We truly appreciate you choosing our State Farm team."
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Cienna Richmond

July 1, 2026

5  out of  5
rating by Cienna Richmond
"Very polite, helpful and patient! Made my transition from my previous company quick and painless!"
We responded:
"Thank you, Cienna! We’re happy to hear the transition was quick and painless. We appreciate your kind words, and we’re always here if you need anything going forward."
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Andrew Erwin

June 30, 2026

5  out of  5
rating by Andrew Erwin
"A pleasure to work with. Fully transparent, informative, and top notch customer service."
We responded:
"Thanks so much, Andrew! We’re thrilled you found the process transparent and the service top-notch. We appreciate the recommendation and the opportunity to help with your vehicle insurance."
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Trinidad Torres

June 30, 2026

5  out of  5
rating by Trinidad Torres
"Amazing Agent! Alen and his team were wonderful and provided me the best coverage for the best rate! I would highly recommend them!"
We responded:
"Trinidad—thank you for the great review! We’re honored you felt taken care of and got the best coverage for the best rate. We truly appreciate your trust and recommendation :)"
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Kyle Benson

June 26, 2026

5  out of  5
rating by Kyle Benson
"Quick and easy! Very friendly"
We responded:
"Kyle, thank you! We’re glad everything was quick and easy, and we appreciate you choosing our office. Don’t hesitate to reach out anytime."
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Sammy Ross

June 24, 2026

5  out of  5
rating by Sammy Ross
"Al made it quick and easy to get an auto quote. Highly recommend working with him!"
We responded:
"Thank you, Sammy! We’re really happy Al made your auto quote quick and easy. We truly appreciate the recommendation and the chance to help you out."
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Janette DeMers

June 22, 2026

5  out of  5
rating by Janette DeMers
"Aimee made the process of buying a new policy very easy. She explained everything and answered all of my questions."
We responded:
"Hi Janette, thank you so much for your review! I’m happy to hear Aimee made the process easy and answered all your questions. We truly appreciate your business, thanks again!"
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Karla Santana

June 22, 2026

5  out of  5
rating by Karla Santana
"Great price, kind agent."
We responded:
"Hi Karla, thank you for the kind words! We’re so glad you felt taken care of and found a great price. We appreciate you!"
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Mike Hennek

June 19, 2026

5  out of  5
rating by Mike Hennek
"Fast and easy process to switch over to State Farm. Friendly staff that answered everyh question you could ever think of. Excited to do buisness with them!!!"
We responded:
"Thanks Mike! We greatly appreciate your support and are happy that we were able to help. Please reach back out anytime, thanks again!"
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Trisha Robinson

June 18, 2026

5  out of  5
rating by Trisha Robinson
"Very helpful. The same coverage as my previous carrier but $200 less a month."
We responded:
"Hi Trisha—thanks so much for the amazing review! We’re glad we could match the coverage you had and still save you about $200 a month! We really appreciate you trusting us!"
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jasmine trice

June 17, 2026

5  out of  5
rating by jasmine trice
"very helpful, and i’m just thankful to change insurances with such polite people"
We responded:
"Hi Jasmine—thank you for the kind words! We’re grateful you chose us, and we’ll always be here to help make insurance changes easy and smooth."
Profile photo of Amairani Arce Nava

Amairani Arce Nava

June 17, 2026

1  out of  5
rating by Amairani Arce Nava
"06/17/26 Update

What a sad decline in service from this agency:

• Early March I requested an address update for my renter's policy to take effect at the end of the month. 1st of April I had to make the request again and reiterate ALL the information previously given because no changes were made and no one said anything to me about making the request too early or anything like that.

• May 5th I submitted a Rerate Form and asked what proceeded after submission. I had to follow up AGAIN on May 11th because I received zero response. Fast forward to June 12th—I followed up once more because I never received the paper mail I was told I would receive. I was simply told by an agent to resubmit the form and was COMPLETELY IGNORED when I asked why was I not informed whatsoever that the form needed to be resubmitted.

• May 14th, while in desperate need for my auto policy to reflect my current residence address, I noticed that only my renter's showed the correct address while the auto showed the previous. I suppose it was my mistake not stating the obvious to the agent updating my renter's insurance but what kind of service doesn't ask if the auto should also be updated?

Getting my auto policy updated was such a back and forth and constant misinformation by the agents that I was simply left baffled by the level of incompetence and lack of customer service. People make mistakes, that's okay, but to ignore your customer who is relying on you for important information is absolutely unacceptable. The picture attached is the last communication I had with this agency and, unsurprisingly, no one ever responded.

~ ~ ~ ~ ~ ~ ~ ~ ~

Was quote shopping and not only do they have competitive prices but they also have fast, convenient and friendly service ! Just started my coverage with Big Al today— first time having insurance so i’m looking forward to a good relationship with this agency !! (:"
We responded:
"Amairani, you were awesome to work with and we are thankful that we were able to help! Please reach out to us if there is ever anything more we can do to assist, thank you again!"